Refund & Cancellation Policy

At Tech Discount, customer satisfaction is a priority. However, due to the creative nature of our services, we have the following refund policy in place:

1. Eligibility for Refund

  • A full refund is available only if the project has not yet been started.

  • If work has begun and initial concepts have been delivered, a partial refund (up to 50%) may be granted at our discretion.

  • No refund is available after final files have been delivered.

2. Non-Refundable Scenarios

  • If the client is unresponsive for more than 14 days

  • If the client changes the project scope mid-way

  • If revisions have been provided as per the selected package

  • For delays caused by the client’s lack of communication

3. Cancellation

If you wish to cancel a service, contact us immediately. Cancellations must be made before design work has started to be eligible for a full refund.

4. Contact for Refunds

For refund or cancellation requests, contact us at:
📧 info@techdiscount.com with your order number and reason.